Senior Management Team

Basel Al Bishtawi is the Managing Director of PFM Smart Systems, bringing more than 30 years of professional experience, including over two decades dedicated to Public Financial Management (PFM), Integrated Financial Management Information Systems (IFMIS), government ERP solutions, and digital transformation. In his leadership role, he provides strategic direction to the company and oversees the delivery of technology-driven PFM solutions for governments and public-sector institutions internationally.

Basel holds a Bachelor of Science in Accounting and Computer Science from Yarmouk University, Jordan. This combination of financial and technology education has underpinned his career at the intersection of public finance, accounting, information systems, and government digitalization. He is also ITIL v3 and COBIT v5 certified, complementing his experience in IT service management, governance, controls, and the management of large-scale government information systems.

Throughout his career, Basel has led and advised on major IFMIS and FMIS design, development, implementation, enhancement, and rollout programmes across Africa, the Middle East, Asia, and the Caribbean. His experience spans the complete system implementation lifecycle—from PFM diagnostics and business process reengineering (BPR) through requirements definition, system architecture, configuration, integration, data migration, testing and quality assurance to capacity building, go-live, and post-implementation sustainability.

His portfolio includes leadership and advisory roles on significant government financial management programmes, including the Somalia Financial Management Information System (SFMIS), Puntland FMIS, Seychelles IFMIS, and Local Councils FMIS in Sierra Leone, as well as World Bank-funded IFMIS and government ERP initiatives in Mongolia, Guyana, Iraq, Antigua & Barbuda, and India.

Beyond his professional responsibilities, Basel has a strong interest in continuous learning and intellectual pursuits. He enjoys reading and playing chess, interests that complement his analytical and strategic approach to both professional and personal challenges.

Bashar Mohammed serves as the Director of IT Development at PFM Smart Systems, bringing more than 20 years of professional experience in software engineering, database architecture, enterprise application development, and large-scale government financial systems. In his leadership role, he provides strategic and technical direction for the design, development, architecture, integration, security, enhancement, and long-term sustainability of PFM Smart’s technology solutions.

Bashar holds a Bachelor’s degree in Computer Science from Applied Sciences University and is an ITIL Foundation–certified professional. His strong foundation in software engineering, coupled with extensive experience in Public Financial Management (PFM) and Integrated Financial Management Information Systems (IFMIS), enables him to effectively bridge complex government financial requirements with modern, secure, and scalable technology solutions.

Throughout his career, Bashar has contributed to major IFMIS implementations and enhancement programmes in Somalia—including the Federal Government, Puntland, and Somaliland—as well as Seychelles and Sierra Leone. His technical experience includes database schema design, ERDs, data normalization, query optimization, application performance monitoring, cybersecurity controls, and API-based integrations with external platforms such as Central Banks, payment gateways, tax and customs systems, HRMIS, and e-procurement solutions.

Mohamed Abshir Ameen serves as the Director of Professional Services at PFM Smart Systems, bringing more than 15 years of experience in Integrated Financial Management Information Systems (IFMIS), digital government, ICT systems, and public-sector transformation. He provides leadership across IFMIS implementation, functional delivery, client engagement, capacity building, system enhancement, and post-implementation support.

Mohamed holds a Master of Science (MBA – IT Management) from Amity University, India, a Master’s degree in Public Administration and Management from Kampala International University, Uganda, and a Bachelor’s degree in ICT from Admas University, Ethiopia. He is also PMP, ITIL v3, and CCNA certified, complemented by advanced training in cybersecurity, cloud architecture, IT governance, and data management.

Before joining PFM Smart Systems, Mohamed served for nearly a decade as Director of IFMIS at the Ministry of Finance in Somaliland, giving him extensive hands-on experience in managing government financial systems. His international experience includes IFMIS assignments in Eritrea, Somaliland, and Sierra Leone, covering system implementation, functional configuration, integrations, technical assessments, cybersecurity, business continuity, change management, and institutional capacity building.

Badal Tyagi serves as the Director of Business Development at PFM Smart Systems, bringing more than 12 years of professional experience in Public Financial Management (PFM), Integrated Financial Management Information Systems (IFMIS), digital government transformation, and international development. In his role, he leads business development, strategic partnerships, client engagement, proposal development, and identification of new opportunities, while providing strong PFM and functional expertise to ensure that proposed solutions are aligned with government reform priorities and client requirements.

Badal is a Chartered Accountant from the Institute of Chartered Accountants of India (ICAI) and holds a Postgraduate qualification in Financial Management from MIT. He also holds certifications in Public Finance Management and Government Accounting from the International Monetary Fund (IMF) and ICAI, as well as Introduction to Public Expenditure and Financial Accountability (PEFA).

Badal has contributed to PFM reforms across India, Nepal, Bangladesh, Eritrea, Seychelles, Mongolia, and Mozambique, including major FMIS/IFMIS initiatives in Rajasthan, Eritrea, Seychelles, and Mozambique. He has extensive experience working on assignments financed by development partners including the World Bank, ADB, European Commission, The Global Fund, WaterAid, JICA, and SIDA.